MESH Interactive Agency Blog

#174: Apology Emails are Sometimes Necessary

“[An apology email is] a message sent in response to an error or mishap.”

@chadswhite

Don’t forget about apology emails. Such emails are sent for any number of reasons, such as providing the wrong information about a product or service. Sending apology emails lets your subscribers know you’ve acknowledged the error and will make it up to them.

Bill Schick

As Founder and Chief Digital Officer, Bill brings insatiable curiosity, classic style, a love of loud guitars, and deep affection for his Maine Coon to our team.