MESH Interactive Agency Blog

#94: Provide Tips and Tutorials on New Products/Services

“If your customer never engages with or uses your product, chances are they won’t become a recurring customer. Since it can cost 4-10 times more to acquire a new customer than it does to keep an existing one, leverage email to introduce your customer to your product.”

@malmo1987

Hawking a new product or service? Send an email about it along with helpful tips or a tutorial on how to use the product or why the service will benefit the customer. A consumer with an active interest in a new product or service is one likely to become a recurring customer.

Bill Schick

As Founder and Chief Digital Officer, Bill brings insatiable curiosity, classic style, a love of loud guitars, and deep affection for his Maine Coon to our team.